Our Policy Re: Your Privacy

Last updated: 3rd May 2022

In reference to :  www.growinghandmade.co.uk

At Growing Handmade, we are committed to protecting your privacy as a customer and an online visitor to our website. We only ever use the information we collect about you to benefit the services that we provide to you. We respect the the complete confidentiality of the information provided by you.

INFORMATION WE GATHER FROM YOU

When you visit our website or use any of our products and services, we may obtain the following information about you: name, business name, your email address, billing address, geographic location, IP address.  

HOW WE USE YOUR INFORMATION

We use the information we gather to deliver our services to you, including: communicating with you, providing you with a personalised website experience, notifying you of any updates and special offers, and sharing useful content.

Marketing emails are only sent to you if you have subscribed to our mailing list or provided permission to be added.. You can opt out of this communication at any time by unsubscribing via the unsubscribe link at the base of the email,  or emailing us directly.

Any information you choose to make publicly available, such as blog comments and testimonials, will be available for others to see.  If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

SECURITY & STORAGE OF YOUR INFORMATION

We use all reasonable means to protect the confidentiality of your Personal Data.  Credit card information is not visable to ourselves and encrypted via our payment providers (Stripe or Paypal) and is not stored by us on our servers.

We only retain your personal information for as long as needed to provide our service to you and to comply with our legal obligations.

In the unlikey event there is a breach of our security and your Personal Data is compromised, we will notify you immediately.

COOKIES & ADVERTISING PIXELS

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour.  Use of cookies allows a website to tailor its offerings  according to your needs and preferences.  Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). 

Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services.  These ads may appear on this website or other websites you visit.

SHARING YOUR INFORMATION

We do not and will not ever sell or deal in Personal Data or any customer information.

Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased or to process payments. We only ever share necessary data with service providers that we trust.

LINKS TO OTHER WEBSITES

This website may contain links to other websites. These links are meant for your convenience only.  Links to third party websites do not result in our approval or endorsement of these websites, and we are not in any way responsible for the privacy policies of other sites.  This privacy policy applies solely to our own Growing Handmade website.

PRIVACY POLICY CHANGES

This policy is subject to change at any time in order to keep up with new legislation and legal requirements.  Please return regularly to review our privacy policy and check for any changes.

GDPR

If you reside within the EU, you are entitled to certain information and have rights under the General Data Protection Regulation. 

You have the right to request access to your data that we here at Growing handmade stores and the right to update or change, or delete your personal data.

You have the right to ask for restrictions on the processing of your data.

You have the right to object to the processing of your data.

You have the right to withdraw consent at any time.

You have the right to file a complaint with an official authority over issues related to the General Data Protection Regulation.

We only need the information necessary to provide your service.  

BLOG COMMENTS

Jules at Growing Handmade, being the blog owner, has the right to edit or delete any comments submitted to this blog without notice due to:
– being deemed as spam or questionable.
– a comment including profanity or offensive language or idea.
– personal attacks on the blog owner or others.

 

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

GET IN TOUCH

If you have any queries or concerns, please contact us via Jules@growinghandmade.co.uk and a response will be offered within 48 hours of receipt.